Privacy Policy
Personal Details
We will treat all your information as private and confidential except where we are permitted by law or where the disclosure is made at your request or with your consent.
We will store the information about you on our database and in our records.
We are committed to protecting your privacy. We will use the information that you provide only for the purpose of processing your order or enquiry.
Your name, address and telephone number will also be provided to the carriers to allow them to deliver your order.
Except as already mentioned, we will not provide your personal details to others.
Should you have any questions or comments regarding our data protection policy or any matter referred to in our policy please contact us here in the first instance.
Please note:
- Shortly after placing your order, you may receive an email to the address you supply. This will ask you if you were satisfied with your order and gives you the opportunity to give feedback. We often receive comments that prompt us to alter products or practices so don't be shy!
- One year after placing your order you may receive another email. We are aware that some customers use their vehicles much more than others, so we like to check that our products are lasting as well as expected. It helps us evaluate the materials and manufacturing process and improve on them. We sometimes include a special offer or incentive in this email, but you can ignore and delete it if you are not interested.
- You will not receive another email from us unless you request it, or return to place another order.
Payment Services
We use PayPal for payments and other services. If you wish to use one of these services and pay on our website, PayPal may collect the personal data you provide, such as payment and other identifying information. PayPal uses this information to operate and improve the services it provides to us and others, including for fraud detection, harm and loss prevention, authentication, analytics related to the performance of its services, and to comply with applicable legal requirements. The processing of this information will be subject to the PayPal Privacy Statement available at PayPal.com.
Our Cookies
In accordance with applicable laws and guidelines, we do not store ANY personal information on your device.
We use Cookies to maintain your shopping basket and without these you would be unable to purchase from our web site.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.
Changes to this privacy notice
We occasionally update our privacy policy to cover changes in our operating practices and UK law. This privacy notice was last updated on 28 May 2012 to include lots of tedious technical explanation about our cookie usage. Interesting, wasn't it?
It was updated again on 17 December 2012, in response to customer feedback, to mention our email practices.
Updated again in October 2021 to remove some techincal details you really wouldn't find interesting.
Updated in July 2024 to let you know about our PayPal payment processing system.